Information We May Collect
Depending on how you contact us, we may receive your name, mobile number, city, service/product selection, complete address and the details you choose to include in your message.
How We Use Information
- To receive and review your service request.
- To contact you about the appliance issue, location, availability or service details.
- To coordinate a possible doorstep service request.
- To respond to questions, booking requests and follow-ups.
- To maintain basic records needed for service communication and website operations.
Web3Forms
The website booking form uses Web3Forms to transmit submitted lead information. Information entered into the form is sent to the configured form-processing service so that the service request can be received and handled. Please review the current privacy information of the form-processing provider for its own data practices.
WhatsApp & Phone
If you choose WhatsApp or phone contact, the information you share is handled through those communication channels. Their respective privacy practices and terms may also apply.
Cookies & Basic Website Data
The website may use standard browser or technical information required for normal operation, security, performance and analytics where such functionality is enabled. You can control cookies through your browser settings, although disabling some functionality may affect the website experience.
Data Sharing
We do not describe your submitted information as public information. It may be shared with service personnel or service partners only when reasonably necessary to review or coordinate the requested service, or where required by applicable law.
Data Security
Reasonable technical and operational measures may be used to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may choose what information to provide. Some information, such as a working mobile number and service location, may be necessary to respond to a booking request. You can contact us to ask about information associated with a service request, subject to applicable legal and operational requirements.
Policy Updates
This policy may be updated when website features, service processes or legal requirements change. The latest version published on this page will apply to future website use.